Councils

Our customers and community are at the centre of everything we do. We are committed to work closely with Councils as we plan, construct, operate and maintain the electricity network. It is important for us to hear from you and for us to work together to achieve better customer outcomes.

Contact us or send feedback

Use our online forms to report outages and request repairs. For other enquiries and suggestions please e-mail us at: councils@ausgrid.com.au.

Can't find what you are looking for?  We are continually improving our council resources. Click the 'Feedback' tab to send us your suggestions for this page.

In an emergency 13 13 88 (24 hours) - for loss of supply, fallen wires, or other electrical emergencies.
General enquiries 13 13 65 (9.00am and 4.30pm Monday to Friday)