This page contains information for our Retailer Partners who supply and connect customers to Ausgrid’s distribution network.
We know understanding the electricity charges can be complex. Our three part series provides guidance on how electricity is billed and how the choices and actions you take can reduce your electricity
The ES12 contains procedures for retailers working in Ausgrid's network.
View frequently asked questions for Retailers
View all updates and news for Retailers.
Find out whether your property is supplied by the Ausgrid electricity network.
Apply to connect, disconnect and more.
View Ausgrid's network pricing
Retailer responsibilities have changed since 1 December 2017.
Resources for Life Support Customers
For service order general enquiries, please call 02 7253 7558 (Mon - Fri, 8:00am - 5:00pm) Or email us at service.orders@ausgrid.com.au
13 13 88 (24 hours) Call us to report faults, hazards, or any electrical emergency. If you see a life threatening situation, please call 000
We welcome your feedback. Let us know how we can improve this page at feedback.B2B@ausgrid.com.au
