In NSW, work to establish a new, or to alter an existing connection to the distribution system is performed by Accredited Service Providers (ASPs). This work is governed by the National Electricity Rules (NER) and the Electricity Supply Act 1995 (NSW), under the ASP Scheme and Contestable Works framework.
To meet the legislative requirements and maintain transparency and fairness, Ausgrid requires that any new connection to the network follows the contestable connections process. This includes connections facilitated by Ausgrid’s affiliates such as grid scale batteries, community batteries and Plus ES Electric Vehicle chargers.
To ensure all connections are treated in an equitable manner, and that a consistent process is applied for all, Ausgrid applies the following principles:
- Capacity is generally allocated on a first-come, first-served basis in the order applications are received. However, Ausgrid also offers customers the option to secure capacity earlier through a commitment contract that include agreed milestones. Customers who are unable to commit to these milestones will proceed through the standard connections process.
- Least-Cost Option: Approvals prioritise using existing capacity that meets technical standards before requiring customer-funded augmentation.
- Safety and Compliance: All projects must adhere to safety and network standards as well as legislative requirements.
- Internal Alignment: Connections requested by Ausgrid’s affiliates follow the same process as external customers.
Ausgrid's aim is to prioritise complete connection enquiries, considering network constraints and site-specific circumstances. For customers interested in securing a contractual commitment prior to receiving a connection offer, please refer to our negotiated connection contract.
Ausgrid allocates capacity via the Standard Connection Process after a connection offer is issued. Construction milestones still apply to negotiated contracts, with basic and standard contracts including termination clauses to ensure the project progresses within the agreed timelines. Within the broader capacity process, customers may be able to engage through an early capacity commitment option that is dependent on the customer meeting the agreed milestones.