Who to call
In a life-threatening situation, call 000.
Zaps, tingles, and shocks from electrical appliances and taps are emergencies and can be life-threatening, call 000 immediately.
To report hazards including fallen wires and poles, call Ausgrid on 13 13 88.
Stay at least 8 metres away from fallen powerlines. Always assume the power is ON and the wires are still live.