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Power Outages

Ausgrid

Outages

In a life threatening emergency, or in the event of an electric shock call 000. If you see fallen powerlines never approach them - stay at least 8 metres or 2 car lengths away and call us on 13 13 88.

Is your power out?

Check the outage map for known outages, or report an outage at your address.
stay away from storm hazards video image

In an emergency

Check electricity safety advice and report emergencies on 13 13 88.
Check a list future planned outages up to 60 days ahead.
Let us know about fallen poles, wires or trees and branches touching wires.

Power outage help

 Power Outage SMS Service Life support customer help Power outage support and FAQs How we restore power Am I in Ausgrid's network area? Supply of portable generators

Need to contact us?

 Report emergencies 13 13 88 Contact us online Make a claim Make a complaint